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Mission Statement

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To serve the City of Los Angeles by enhancing its prominence as the only destination of choice for citywide conventions, exhibitions, trade shows, and high profile events. To perform as an economic and jobs engine for the region through primary and secondary client spending, and to support the promotion of the arts, sciences, humanities, and education.

Corporate Identity
World Class Facility

Business Approach/Core Competency
World Class Service

Vision of Success

  • An Organization that values its employees by

    • Appreciating their dedication and hard work
    • Demonstrating an understanding of the circumstances and situation under which their jobs are performed
    • Striving to see that all communication is clear and consistent

  • An Organization that ensures that this is an entity where people want to be part of, not just visit
  • An Organization that pushes the limits in every aspect - applies "World Class" to everything that is done
  • An Organization that can be critical without being sarcastic; that values listening as much as speaking, that finds encouragement in the success of others rather than blame in their failure
  • An Organization where each link of every chain of its operation believes that it can and will be "World Class"
  • An Organization that is the first and only "destination of choice" for our clients and event attendees

Goals

  • Enhance clients and attendees experience and customer services
  • Improve and enhance the building's functionality and infrastructure
  • Sustain, reinforce, and expand our competitive edge
  • Never be satisfied, continuously seek solutions, improve efficiency, identify potential cost reductions, additional services and funding source opportunities.